Privacy Policy

Information We Collect

We collect information you provide directly to us, such as when you:

• Contact us for cleaning services or estimates
• Fill out contact forms on our website
• Schedule appointments or consultations
• Communicate with us by phone, email, or text
• Provide feedback or testimonials

Personal information may include:

• Name, address, and contact information
• Property information and cleaning preferences
• Payment information (processed securely through third parties)
• Service history and preferences

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our cleaning services
• Process transactions and send related information
• Schedule and coordinate cleaning appointments
• Send technical notices, updates, and support messages
• Respond to your comments, questions, and customer service requests
• Communicate with you about products, services, and promotions
• Monitor and analyze trends, usage, and activities in connection with our services

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to others. We may share your information in the following circumstances:

• Service Providers: We may share information with trusted service providers who assist us in operating our business (payment processing, scheduling software, etc.)
• Legal Requirements: We may disclose information if required by law or in response to valid legal processes
• Business Transfers: Information may be transferred in connection with a merger, acquisition, or sale of assets
• Consent: We may share information with your consent or at your direction

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience. You can control cookies through your browser settings, though disabling cookies may affect website functionality.

Your Rights and Choices

You have the right to:

• Access and update your personal information
• Opt out of receiving marketing communications
• Request deletion of your personal information
• Object to processing of your personal information

To exercise these rights, please contact us at caseyhoffman@mytestintclean.com or (239) 542-4888.

Data Retention

We retain personal information for as long as necessary to provide our services and comply with legal obligations. When information is no longer needed, we securely delete or anonymize it.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date.

Contact Us

If you have questions about this privacy policy or our privacy practices, please contact us: